Otobit Private Limited Privacy Policy

Effective Date: 12th March 2024.

Welcome to Otobit Private Limited (“Otobit,” “we,” “us,” or “our”). We are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our product, Texbit, including via our website and WhatsApp chatbot, and engage with our payment services.

1. Information We Collect

1.1 Personal Information

When you voluntarily provide it, we may collect personal information, including but not limited to:
Names: For personalized communication and identification.
Email Addresses: Used for communication purposes, such as project updates and notifications.
Phone Numbers: For project-related communication and to facilitate the use of our WhatsApp chatbot.
Payment Information: To process transactions, including credit card numbers and billing information, securely handled through encrypted channels.

1.2 Usage and Device Information We collect non-personal information that does not directly identify you, such as:

IP Addresses and Browser Types: To analyze trends and optimize our website.
Device Identifiers: For analytics and troubleshooting.
WhatsApp Interaction Data: Messages and engagement data for improving our services and customer support.

2. How We Use Your Information

Communication: To offer updates, support, and information about our services. Service Improvement: To enhance user experience based on feedback and usage patterns. Payment Processing: To securely process transaction payments for our products and services. Analytics: To understand user behavior and improve our website and product offerings.

3. Data Sharing

We prioritize your privacy. We do not sell or trade personal information. We may share information with trusted third parties for: Hosting and Infrastructure: Essential for our service delivery. Payment Processing: Trusted payment processors handle transactional data securely. Regulatory and Legal Compliance: When required by law or to protect our rights.

4. Security Measures

We implement robust security measures including SSL encryption, access controls, and regular security audits to protect your data.

5. Your Rights

You have the rights to access, correct, or delete your personal information, and we provide mechanisms to exercise these rights.

6. International Data Transfer

Your information may be transferred and maintained on servers located outside of your jurisdiction, where data protection laws may differ.

7. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect their data.

8. Updates to This Policy

We may update this policy to reflect changes to our practices. The updated version will be effective upon posting.

9. Contact Information

For questions about this Privacy Policy,

contact us at:
Otobit Private Limited
411, Shubh Universal,
Vesu Main Road,
+91 786 386 8258